Systems fail quietly. Production drifts downward, an inverter throws a fault nobody sees, monitoring stops reporting, or a system you inherited when you bought the house has never actually been checked. Because a solar array has no moving parts you interact with day to day, the usual signal is a power bill that looks wrong months after the real problem started.
We connect you with crews who service existing arrays, including systems installed by companies that are no longer in business or no longer returning calls. Before you contact anyone, gather what you have: the original contract, equipment documentation, warranty paperwork, and monitoring login. Whether a given repair is a warranty claim or an out-of-pocket job usually turns on those documents.
Service pricing follows the failure, not a menu. What moves it is whether the problem is diagnostic or physical; whether the failed component is still covered by a manufacturer warranty; whether roof access is straightforward or calls for steep-pitch or height precautions; whether wiring has to be traced across the array to find the fault; and whether the system's original documentation exists at all, since an undocumented system takes longer to understand before anyone can fix it. Ask for the diagnostic fee and the repair estimate as separate numbers, so you can decide at the point where you finally have information.
Common situation, and not a dead end. Equipment warranties are issued by manufacturers rather than installers, so some coverage may well survive the company. A service company can identify what is installed and file claims where coverage still applies. The workmanship warranty, unfortunately, usually disappears along with the business.
Sometimes. Dust, wildfire ash, and debris accumulate and reduce output, and snow can sit on an array in winter. Whether cleaning is worth paying for depends on how much production you are actually losing, which is a measurement question. Be cautious with anyone selling a recurring cleaning plan without first showing you the loss.
Monitoring is the honest answer. Compare current output against the same months in previous years and against what current conditions should be delivering. A power bill that climbed is a late signal, and by the time it shows up the loss has usually been accumulating for a while.
Start with the paperwork from your closing. What matters most is whether the system is owned outright, financed, or under a lease or power purchase agreement, because that determines what you owe and to whom. Then have the system inspected so you know what condition you actually inherited.
Design, permitting, installation, and utility interconnection for a grid-tied rooftop or ground-mount system. Sizing starts with your past usage rather than a sales target, and the installer should show you the production assumptions behind every number in the proposal.
Learn more →Storage paired with new or existing solar, or installed on its own. Batteries answer outages and evening self-consumption. That is a different problem from lowering a bill, and it deserves its own conversation before it lands in a quote.
Learn more →The roof needs replacing and there are panels in the way. Removal, protected storage, and reinstall after the roofers finish, sequenced so the two crews are not blaming each other. Avoidable expense, which is exactly why roof age matters first.
Learn more →Twelve months of usage and the age of your roof covering are all we need to begin.